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ArmsUnlimited was great but Beretta made a lemon |
November 25, 2020 |
| Reviewer:
George from SC United States
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The number of stars doesn't reflect the service I received from ArmsUnlimited. They had the pistol for a great price, the ordering process was extremely easy, and had it shipped in no time
But the brand new pistol I received was a lemon. Right out of the box it was incredibly difficult to rack the slide, and when I did it wouldn't return to battery. The slide did not want to ride on the frame of the gun, even with barrel and locking block removed
I tried swapping out the thin grip panels for the wraparound and the screw holes didn't line up. They had thrown in the Compact wraparound grip instead. To add salt to the wound, one of the grip bushings came out when I tried to remove a grip screw.
To Beretta's credit they are taking care of it. I contacted them through their online support portal and had a response within 30min to send it back on their dime. So now I just have to wait 4-6wks (pre-pandemic estimated time!) to get my pistol back
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Beretta 92x centurion