Customer service is a priority at Arms Unlimited. If you are not satisfied with your order, we will do our best to correct the situation to your satisfaction. Because of the costs involved with returning products, it is always best to contact us with any questions you may have about our products before you place an order.
All products are brand new and covered under the manufacturer's warranty, unless otherwise specified. Product defects must be handled by contacting the manufacturer directly. Claims for missing items or items damaged in transit must be received within two business days of delivery of your order.
No returns will be accepted without prior approval from Arms Unlimited. Please contact us to process a return. No returns will be accepted without an RMA number. No returns on ammunition or firearms.
A valid RMA number must be written clearly on the outside of the packaging or on the receipt that accompanied your order. Please DO NOT place any labels, write on, or attempt to ship back your return item in just the manufacturers box. The customer is responsible for shipping charges and insurance on all return shipments. If your shipping carrier has lost or damaged your package, please contact them directly.
Ship the package(s) back to the following address:
Arms Unlimited - Returns